MCA Outpatient Collaborative 2015 / 2016

 

The Outpatient Collaborative is now completed.

Click here for the final poster stories

The aim of the Outpatient Collaborative is to improve care for the patients they serve by November 2016. The aim is also to build quality improvement capability with the staff in those OP clinics so that quality improvements can be maintained and improvement becomes continuous during this period. New coaches are being trained through the MCA, in an OP clinic environment by buddying them with experienced service improvement coaches. Outpatient teams will learn from each other sharing improvements and good ideas to accelerate the rate of improvement for patients. Ultimately teams will spread the approach and learning from the improvement methodology already adopted in several OP areas. The following teams are on the current Outpatient Collaborative:

Session one of the collaborative was held on 2 December 2015. Please click on the link below for a copy of the slides:

Click_here_for_the_slides_from_session_one

Click_here_for_the_slides_from_1st_February_2016

A one page book about previous outpatient redesign work can be downloaded here

A one page book about the Outpatients Collaborative can be downloaded here

The follow session are booked at NGH for 2016, please put them in your diaries if you are involved in the Outpatient Collaborative.

Session Date
Time and Location
Session Overview
Monday 1st Feb
 
13.30 – 16.00
Undergraduate Common Room, MEC, NGH
Action Meeting - Feedback and discussion on improvement progress from all teams
 
Tuesday 5TH April
9.00 – 16.00
Undergraduate Common Room, MEC, NGH
Learning Session – 5Ps progress, themes and aims, change ideas and PDSA cycles, Measurement
*Monday 20th June
09:00-13:00
Room 1, R Floor, RHH
Action Meeting - Feedback and discussion on improvement progress from all teams
*Wednesday 14th September
09:00-17:00
Room 2, R Floor, RHH
Learning Session – Psychology for improvement, run charts and variation, SDSA and sustaining improvement
Thursday 13th October
9.30 – 12.00
Undergraduate Common Room, MEC, NGH
Action Meeting - Feedback and discussion on improvement progress from all teams
 
Monday 28TH November
9.00 – 17.00
Undergraduate Common Room, MEC, NGH
Learning Session – Capacity and demand, driver diagrams and multiple improvements
 
The timeline for outpatient collaborative is, as follows:
 

 

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