Flow Coaching Academy (FCA)

The aim of the Flow Coaching Academy is to learn how to apply team coaching skills and improvement science at care pathway level in order to improve patient flow through a healthcare system.

Pathways are defined at the condition level reflecting how patients actually experience care. Patients are central to flow improvement and pathways are actively encouraged to develop ways in which the patient voice can be represented and ultimately where care can be co-produced.  The programme is funded by the Health Foundation and builds on learning  from two previous Health Foundation funded programmes, Flow Cost Quality and the Sheffield Microsystem Coaching Academy.  

We have recently been nominated for the BMJ awards in the education category with the results being announed on the 10th May 2018. More information on the awards can be found here BMJ Awards.

More details about the FCA can be found on our 1 page book

Several FCA case studies are published on the MCA website. Click here to read the coach and pathway Stories


  • Cohort 1 took place in Sheffield, October 2015 to September 2016.
  • Cohort 2 took place Sheffield, January to December 2017 and in Bath February to December 2017. 
  • Cohort 3 started in Sheffield in February 2018, and in additional locations later on in 2018. 

We currently have three FCA franchises, Bath, Imperial and Northumbira. 

Bath are onto their second cohort and will start teaching in April 2018, Imperial started teaching in March 2018 and Northumbria will start teaching in June 2018. 

Follow us on Twitter: @FCA_coaching 

Interested in the Flow Coaching Academy?

Complete your Flow Coaching Academy Expression of Interest


I would definitely recommend taking part in Flow, a once in a lifetime experience!
Nick Lee, Consultant Maxillofacial Surgeon, Clinical Coach for STH MaxilloFacial Pathway Cohort 1

​The Flow Coaching Academy course has equipped me with knowledge and skills vital for improving services in our system. The programme has helped our pathway work in a way which is completely new for us and which has enabled relationships and progress that we had not seen before. 
Emma Gibbs, Speech and Language Therapist & Clinical Coach for STH Stroke Pathway Cohort 1

The last year has been a privilege to be part of, I have become skilled in data collection and interpretation, confident in coaching and leading others and significantly changed my view on how to achieve improved outcomes for patients.  I have had the most amazing year of learning and fun - let's not forget that games such as Mr Potato Head and Lego significantly enhance the coaching skill set alongside the laughter that helped too!

Rachel Heely, Cohort 2 Northumbria 

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