“Standardising letter templates from 80 to 9, saving 2.5 admin hours per week ”
“Initial tests suggest that patient waiting is down from 3 hours to 1 hour 20.”
“The number of reports completed with 21 days has improved from 56% in 2015 to 97% in 2016. ”
A year with Service Improvement August 2015 - 2016
Please come to our Coaching Workshop on 23 September 2016. A chance to catch up with other coaches and learn some new skills. You can also bring a coaching issue along to share. There is even a chance to have a go at coaching a team on the spot!!