“Reducing the time from referral to treatment from 14 days to 6 days”
“Working in a small area, using the 5S method to break down the work into achievable steps, has given the team a sense of ownership to make their area work for them. The whole department can now...”
“ePAQ-PO is an electronic questionnaire that is changing the way we pre-operatively assess patients. Patients complete the questionnaire on the same day that they are listed in clinic, reducing the...”
The final MCA Outpatient Collaborative session was held on the 28th November at the Medical Education Centre, NGH. Over 70 staff attended as did Steven Storey, star of Panarama!
A year with Service Improvement August 2015 - 2016